CRM for App Engine adds Charts

iFreeTools CRM, the CRM built for Google App Engine (and hence for Google Apps), just had an upgrade which adds support for charts in the hosted CRM application.

This first step towards broader reporting features in iFreeTools CRM, begins with charts added to the Leads Module.

Now, under Open Leads, the following chart views have been added..

• Open Leads
  
  • By Status
    
  • By Source
    
  • By Industry
    
  • By Owner

Each chart view has an option to view the summary in either bar-chart format (loaded by default) or a pie-chart format.



Note : In case you are using Firefox, make sure Firebug is disabled when using these charts as Firebug is known to slow down this charting feature.

Send in your feedback on what charts you would like to have as part of the application and we would add them in subsequent upgrades.

Within this short duration of less than month, iFreeTools CRM (alpha) has attracted a lot of users from across the world. They like the pace at which features are getting added and the personalized support. A few of them have already rebranded and mapped the application to their Google Apps domain.

So, go ahead start using the application and feel free to send in your feedback on what you would like to see soon in iFreeTools CRM.

Related Posts :

What's Cooking : Sales Opportunities Funnel Chart

Sales Opportunities Pipeline (Funnel Chart) is now available in iFreeTools CRM

Task Management module added to iFreeTools CRM

Google App Engine powered iFreeTools has added support for managing Tasks in its hosted CRM service.

Now users can add Tasks and associate them to other CRM records which can be Lead, Account, Contact, Opportunity, Case, Campaign, Vendor and Product.


A set of pre-defined views have also been provided for the Tasks module..

• My Pending Tasks
  
• All Pending Tasks
  
• Past Due
  
• Due Today
  
• Due Tomorrow
  
• Completed

Check out the new module and as always, keep sending in your feedback on the Free CRM for Google Apps.

Add Logo to your Rebranded CRM

As part of rebranding iFreeTools CRM, you may now provide the URL for your logo, to be displayed in the header of the CRM application. The URL can directly point to the logo on your website - example : http://www.mydomain.com/static/images/logo.png . Uploading images to iFreeTools is not supported, for now.

To help your logo blend with the application, you may choose a header out of "default", "cloud" or "full-white", so as to match your logo better. Transparent PNG logos are also supported.

The following samples show the use of a transparent PNG logo, used for rebranding with the 3 different headers..

With "default" Header :


With "cloud" Header :


With "full-white" header :



Also, you may include the rebranding text (organization name, appName1 and appName2) along with smaller logos, as shown below..

Logo with Text :


Check out the features and feel free to send in your feedback on our Free CRM for Google Apps.

Related Post :
iFreeTools CRM on your sub-domain, with rebranding !!

iFreeTools CRM on your sub-domain, with rebranding !!

Update (September 2016): Google has been migrating this feature out of Google Apps to Google Cloud Console and if you domain was migrated to the latest version of Google Apps, this feature may not be available for configuration any longer. You will still be able to go in for a paid single-tenant deployment of iFreeTools (starts at $99/year for up to 25 users), where you will get access to the Google Cloud Console of your iFreeTools deployment and can map the application to any domain (the domain need not be associated with Google Apps).

Yet another upgrade just happened at CRM for Google App Engine. This upgrade enables mapping of iFreeTools CRM service to one of your sub-domains and also to configure it with simple rebranding.

Note : The details provided here are also applicable to iFreeTools Creator, our online database app builder for Google Apps.

Sub-domain mapping

To enable sub-domain mapping, like say http://crm.yourdomain.com, you will require to enable Google Apps for your domain and add iFreeTools app as a service.

In the old version of the Google Apps dashboard, you can click on the Get more apps and services link under Common Tasks.

In the new version of the Google Apps dashboard, you can click on Other Google Services control. If you are not seeing this control, kindly try More Controls option at the bottom of the page.

In the Other Google Services page, click on the Add Services icon, as shown below :

In the resulting page, add the Google App Engine service, by providing the App ID. The App ID for the 2 iFreeTools applications are given below :

• iFreeTools CRM : sahasvat-ifreetools
• iFreeTools Creator : sahasvat-ifreetools-creator

You may now proceed to configure your sub-domain, by configuring the Web address, as shown below.

You may also be required to add CNAME entries in your DNS configuration to map to ghs.google.com. These steps are not covered here. Kindly follow steps as detailed in Google Apps.

After the web-address is configured and the CNAME entries are added, you should be able to access iFreeTools service from the configured sub-domain.

Rebranding

When you login into the application, you will see the header with default configuration having values which suggest you to make changes (currently it will be something like "Your-Biz-Name-Here")..



Proceed to Admin::App Settings to view the default settings currently used by the application, which will be similar to the one given below..



Now proceed to modify the configuration. Notice that About Page and Feedback Page have been disabled (unchecked) as part of Rebranding..



And after the modified app settings takes effect, you will see the specified names being used in the header and that the About and Feedback links are removed from the application..


As of now, feedback mails when enabled (with "Show Feedback Page" as True) will be sent to ifreetools.com, behaviour of which will be modified soon.

Hope you like the new features.

Play with the app and feel free to send in your feedback on iFreeTools CRM.

Related :
Add Logo to your Rebranded CRM

Customize selection values in iFreeTools CRM

iFreeTools CRM (alpha) - the CRM for Google AppEngine, just got an upgrade. With this upgrade, iFreeTools CRM has added support for defining enumerated values for selection fields.

Admin users can now define Enum values to be listed for the following selection fields..

• lead.salutation
  
• lead.leadSource
  
• lead.leadIndustry
  
• lead.leadRating
  
• account.accountRating
  
• account.accountType
  
• account.accountOwnership
  
• account.accountIndustry
  
• contact.leadSource
  
• contact.salutation
  
• opportunity.type
  
• opportunity.leadSource
  
• campaign.campaignType
  
• product.productCategory
  
• case.origin
  
• case.reason

For using this option, go to the Enum module under Admin and add comma-separated values for the fields. If no Enum is defined for a property, the default application level settings will be used.

Default selection values before customization


Configure values for the selection field


Selection values after customization


Defining of Enum has been disabled for the following fields, since they are used in pre-defined views.

• lead.leadStatus
  
• opportunity.stage
  
• campaign.campaignStatus
  
• solution.status
  
• case.type
  
• case.status
  
• case.priority

Also, currently you will have to configure values for attribute for different modules individually. Example lead.leadSource, contact.leadSource and opportunity.leadSource will have to be configured individually. Since it is a one-time admin operation, we assumed it will be OK. Probably at a later date, we can provide a even more easier option to define once and refer in more than one field.

Check out the feature and feel free to send in your feedback on our Free CRM application.

iFreeTools CRM listed on Google App Engine's App Gallery

iFreeTools CRM (alpha) - the CRM for Google AppEngine, is now listed on Google App Engine's Application Gallery



Customized solutions over iFreeTools CRM can also be deployed to your sub-domain (like say, http://crm.yourdomain.com).

Such a deployment enables 2000 emails/day and 1GB of storage. Additional capacity can be purchased directly from Google.

For more details on custom deployment options, refer to : http://crm.ifreetools.com/about

CRM for Google AppEngine adds Authorization, Audit and Pre-defined Views

iFreeTools CRM (alpha) - the CRM for Google AppEngine, just got an upgrade. With this upgrade, iFreeTools CRM has added support for..

• Authorization
  
• Audit
  
• Pre-defined Views

Authorization and Audit :

Authorization will be based on the user roles, currently limited to "admin", "user" and "guest".

Audit records will be automatically added for all completed write operations and for attempts to perform unauthorized operations. Audit records cannot be added, edited or deleted directly by users and any attempts to do so will also be audited.

Apart from Audit data, authorization for views and actions are as listed below..

• admin - maximum privileges
  
  • viewing, adding, copying, editing and deleting of records in all modules (except for changing own login to non-admin role or deleting one's own login)
  
  
• user - normal privileges
  
  • viewing of records in all modules
    
  • adding of records in all modules, except Users
    
  • copying, editing and deleting of records for which the user is the owner
  
  
• guest - limited privileges
  
  • viewing of records in all modules.
  
  

Pre-defined Views

First cut support for views is now in. All modules by default will have minimum of two views, one to view all records (example : All Leads, All Accounts, etc.,.) and one to view records related to them (My Leads, My Accounts, etc.,.).

Apart from these 2 views, pre-defined views specific to the module have also been provided. For Leads the additional views are..

• Converted Leads
  
• Open Leads
  
• Lost Leads
  
• Junk Leads
  
• My Open Leads

The left-side tab-based navigation has been modified to include such views..


Go ahead and check out the features and send in your feedback.

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BTW, the ads just got smaller on our free CRM application..
* Horizontal (on header) : From 728x90 ("Leaderboard") to 468x60 ("Banner")
* Vertical (on left sidebar) : From 160x600 ("Wide Skyscraper") to 125x125 ("Button")

So, you will see lesser distractions from competitors of iFreeTools.

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